Patients undergoing high-end, customized treatments need special concierge care. Engage their needs with a holistic solution that manages patient services.
Providing management across all aspects of their treatment, PatientJourney360 is a complete patient lifecycle management solution to handle everything from the first enrollment call to patient therapy adherence. Having an integrated Call Center solution with Unified Service Desk provides a solution which can help case managers with all the information and help at their fingertips.
Manage patient demographics, HCP and hospital affiliations, milestones and adherence, adverse events, financial assistance management – even transportation. You can rest assured that your patients undergoing customized medicine will have their needs taken care of, from start to finish, ensuring success. Consider it a concierge.
Built for the life sciences industry, PatientJourney360 is a complete solution to manage patient lifecycle on custom therapy – treatments that demand high engagement, customization, and complex logistics – where patient adherence is of utmost importance.
- Pre-defined Case Types and workflow
- Welcome call, benefit investigation, prior authorization and more
- Integrated with Unified Service Desk to handle inbound / outbound calls
- Manage consents and dates
- Build marketing lists with one click export
- Built on Microsoft foundations, and natively integrated with Office 365
- Expand to order management
- Manage each patient with personalized care
- Securely maintain patient data with Microsoft HIPAA compliant cloud
- Complete patient management module with relevant case types
- Call center integration
- Tracking of valuable demographic data
Our Powered solutions are tailored to meet your needs – augmenting your existing business processes and integrated with your operational flow.