ZING Engagement Suite

A compliant text messaging app that embraces existing channels of communication. Provide resources. Feed your CRM. Elevate your relationships. Don’t take our word for it, ask your HCP’s. We did! A whopping 82% valued texting with reps over all other modes of communication. The reason for this is simple, text messaging saves time and eliminates unnecessary visits.

Traditional HCP Engagement is slow and inefficient
  • Uncontrolled, non-compliant, high-risk communication
  • Slow to update assets and distribute to the field
  • Non-innovative technology interfaces
  • Cumbersome portals, passwords to remember
HCP Engagement Technology Comparison
Traditional Communication Methods

Historical approaches with HCPs utilize non-compliant channels and processes, creating risk while adding little value.

ZING Engagement Suite

A modern approach to HCP engagement, which utilizes native texting channels and enables an advanced level of compliance and communication abilities.

VS
Traditional HCP Communication
ZING Engagement Suite

Fact 1

COMPLIANCE

Uncontrolled, non-compliant, high-risk communication

0%
pre-approved by Compliance
VS
100%
pre-approved by compliance

Pre-approved, compliant messages

Fact 2

ASSET AVAILABILITY

Slow to update assets and distribute to the field

<5MB
attachment size
VS
100GB+
attachment size

Asset updates are quickly available to the field

Fact 3

TECHNOLOGY INTERFACES

Interface technology doesn’t exist. Normal email and texting platform allows slow response time from Reps.

24hr+
responses time
VS
<1
minute response time

Inbound QR codes, Chatbots, co-browsing, videocall, phone call options allow for virtually instantaneous response times from Reps

Fact 4

EASE OF USE

Cumbersome portals, passwords to remember for HCPs. Low open rates.

<5%
OPEN RATE
VS
>40%
OPEN RATE

HCP receives messages in native text channel, no logins or portals.

Result
Total Time Spent

Traditional HCP Communication

  • Slow process
  • Antiquated technology
  • No compliance
  • No options for communication modalities

100%

Satisfaction

ZING Engagement Suite

  • Saves time
  • Adds efficiencies
  • Enables compliance
  • Chatbot, co-browse, videocall, phone call, inbound QR code options