ZINGSIGNATURE 
SCHEDULING 
INTELLIGENT BOT 
TEXT MESSAGING 
VIDEO CALLING 
QR CODE 
CO BROWSE 
FORMS 
Omnichannel HCP Engagement for Effective Pharma Marketing & Sales
ZING Engagement Suite
The most comprehensive, compliant solution that embraces existing channels of communication with various features that include compliant text messaging, two-way voice calling, AI & Video related capabilities and more.
SMS Text Messaging
- Two-way Text Messaging to provide Logical and Promotional Messages
- HCPs Receive the message on their regular SMS or WhatsApp
- Send Any Digital Media as Attachment
- Use MLR Approved Templates and Content
Two Way Voice Calling
- Enable 1:1 Calling with HCP and Reps from the same platform as Messaging
- Personalized Phone Numbers with Local Area Codes for each Territory
- No Special App Required. Users talk on their regular phones
- Separate out Work from Personal
- Meta Data - Prevent Recordings
Instant Video Calling
- No Installations Required on Invitee or Host end
- Full Video Conferencing Capabilities
- Instant Invitation by Text Message
- Personalize UI by Brand/Company
- Meeting Recording (With User Permission)
- Compatible with Any Device, Any Browser
Video Widgets
- Provide Instant Video Calling From Any Location
- Embed As Buttons in Presentations, IVAs, Brand and HCP Websites, CRM Systems
- Full Video Conferencing Platform - No Installation Required
- Validate Users and Provide Personalized Service
- Connect to Inside or Field Sales Teams
Intelligent Bot
- Automate Inbound Requests
- Provide Necessary Resources to HCP Office Instantly (e.g. Co Pay Cards)
- Seamless Transition to Human Attendant
- Personalized For Each Territory/Rep
Signature Capture
- Instantly Capture Signature
- Maintain Compliance
- Integrated in the SMS Channel
- Autofill Documents
- Integrate Data and Documents in System of Record
QR Code Pull Requests
- Provide HCP Office with a QR Code
- Enable Instant Text / Call / Video
- Personalize For Each Brand
- Connect Directly Reps
- Provide Human or Automated Services
- Reuse QR Code in any Marketing Campaign
Co-Browse
- Provide HCP Office with a QR Code
- Enable Instant Text / Call / Video
- Personalize For Each Brand
- Connect Directly Reps
- Provide Human or Automated Services
- Reuse QR Code in any Marketing Campaign
Forms
- Enable Digital Transformation and Accelerate Enterprise Information Management
- Collect, Validate and Process Information Instantly
- Pre-fill available information
- No Additional Software Required on HCP End
- Trigger Existing Workflows (Internal or External)
- Extract Data with AI Powered Engine
Scheduling
- Integrate Smart Scheduling Engine to Book Multi Party Appointments
- HCPs can Accept or Suggest Available Times
- Conditional Approvals to Invite Additional Parties
- Seamless Transfer Between Rep and MSL
- Integrate with Office